Free accounts are limited to two devices. Since you use an Android tablet and the desktop this OS change may be reporting itself as a new, third device. Since it is a Free account then it is still possible that the reinstallation of the OS may now appear to Evernote to be a new device. It is possible that you have mistakenly used an incorrect username/password pair and thereby created a new and empty account but that seems less likely. This would seem to relate to your OS reinstallation. Since you are working with the Legacy software which many of us have left behind it may be less easy to help you resolve this.įor sure we don't have lots of Legacy users reporting sync issues. You could try uninstalling and reinstalling. (*1) for your information ' Sincronizzazione fallita a causa di un errore inaspettato sul lato server' in Italian means 'Sync failed due to an unexpected server-side error' Please help me as I heavily depend on Evernote for my work activities. I have already tried most of the suggestions given at URL (Verify you're connected to the Internet, Restart your computer or device, Check Evernote Help & Learning, Check Evernote's status blog, Verify that you don't have more than two devices associated with your free account, Uninstall/Reinstall Evernote) without success. I have no problem editing and then syncing my notes from an Android tablet. Looking into the Activity Log I found the following lines:Ġ1:30:47 0% EDAMSystemException: errorCode=INTERNAL_ERROR message='GenericJDBCException'Ġ1:30:47 Client synchronization finished, status: failedĠ1:30:47 * error: Sincronizzazione fallita a causa di un errore inaspettato sul lato server (*1) When I try, after a few seconds of waiting, a small red exclamation point appears inside the sync icon. Unfortunately I was never able to download one single note. disconnected my PC from the list of devices connected to my Evernote free account.Ĥ. I recently decided to reinstall Windows on my PC due to machine running slow (mine is an older Dell laptop). I've been using the Legacy version of Evernote (v.6.25.2) for months if not years with no sync issues on my Windows 10 PC.

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